The Company collects and processes the following categories of personal data:

Login Data that you provide to us when creating an account on the Site:

• Name, surname, email address, telephone number;

• Login name, password;

• Basic data such as: name, surname, date of birth, address;

• Contact details: address, phone number, email address;

• Communication information, i.e. emails, chats, messages that you provide when you communicate with us via customer service email or any other means.

• We collect and store the content of correspondence and any information that you provide or disclose to us. We may use the information you provide to us via email, chat, purchase history, etc. to respond to your inquiry.

• Payment information that you provide when ordering services and/or products on our Site to enable us to process your payment. We use third parties (payment service providers) and therefore do not collect and store bank card details ourselves. This information is provided directly to our payment service providers, whose privacy policies provide you with full information on the collection, storage and use of personal data. All payment data is stored by Paysera, whose privacy policy can be found here Paysera.

• The data necessary for the provision of services: order data, information contained in accounts and bills, data related to payments made, information about the services you have purchased (dates of purchase, prices of services purchased, purchase history, etc.), etc.

• If you use a mobile device, data may also be collected to identify the type of mobile device, the settings of the device, as well as geographical coordinates.

• Surveys, and other data which are collected on the basis of your consent and which are defined in detail at the time consent is requested from you.

The Company may only collect your personal data on the basis of the lawful grounds for processing specified in the legislation. These include the legal basis for entering into and performance of a contract, where you enter into a service or other contract with the Company, or where you contact the Company on relevant issues and visit the Company's Website. The Company's legitimate interests may also be a basis for processing, for example, when the Company is checking solvency, managing and/or collecting debts. Your consent is another basis on which the Company may process personal data. 

The Company may also process your personal data in order to comply with legal obligations (to comply with regulatory requirements, to respond to lawful requests from the state and municipalities, etc.) or on other lawful processing grounds set out in the legislation.

When you visit our Website, contact us through other e-communication channels, create your account and/or start using the Cherry TEAM application (the "Application"), the Company may also collect your personal data automatically.

• Technical data collected during your visit to the Website. In the course of administering the Site and diagnosing malfunctions with the Company's server, we may collect and use: visitors' computer IP address (a unique code that identifies the computer on networks), browser type, operating system information, time/date stamps, visitor activity information.

• Information we collect from third parties. We may transmit and/or collect additional information about you from third parties in order to improve our services to you. For example, we use Google Analytics, a web analytics service provided by Google LLC, which has cookies and other tracking technologies that collect data that allow us to improve our products and services. This allows us to monitor and analyse web traffic and user behaviour. "Google Analytics uses the data collected to monitor and analyse the behaviour of visitors to the website, to compile reports on website activity and to share these reports with other Google services. "Google may use the data collected to personalise and customise advertisements on its advertising network. Personal data collected by Google: cookies and website usage data. For more information, please visit Google.

• Data collected by cookies. Cookies are small text files that are stored by your browser on your computer when you visit our Website. We use cookies to improve the performance of the Website and to make it easier to use. 

• Publicly available personal data. The Company may collect personal data from publicly available sources when it is necessary for the proper performance of services or to maintain the existing functionality of the Site.

• Data received by the Cherry TEAM application through the Google API: 

Gmail API: the Application has access to gmail email, with the ability to send emails on your behalf. Emails sent through the Application reach your contacts' email inboxes, and are served through the Application's accounts. 

Google Calendar API: the Application has access to Google calendar, with the ability to access, share, modify and delete calendars available through Google calendar. The application uses the access to account for public holidays, calculate working time and payroll.

Google Drive API: the application has access to your Google drive, with the ability to access, share, modify and delete data accessible via Google drive. The application uses this access to add a folder to a contact, project or project entered in the application. The contact receives a link shared in Google drive.

Google Drive API (file): the application has access to your Google drive, with the ability to access, share, modify and delete specific data used by the application, accessible via Google drive. The application uses the access to attach a specific document to a contact, project entered in the application. The Google drive link is shared publicly by the application and is accessible to anyone who has the link.

People API: the app has access to your Google contacts, with the ability to access, modify, save and delete your contacts. The app uses this access to synchronise your contacts. All Google Contacts contacts with full name, email and phone number from your integrated Google account are imported into the app's contacts in real time, and new contacts added in the app are added to the Google Contacts list of your integrated Google account by clicking the sync button.

Youtube Data API v3: The application has access to your Youtube account and the data contained in your Youtube account, with the ability to access and manage your account and the data in your account. The application uses this access to add Youtube videos from your integrated Google Account Youtube channel to a specific post or content you are creating.

We responsibly protect the data we collect about visitors to the Company's Website against loss, unauthorised use and alteration. The room where the collected data is stored is physically secured to prevent access to or disposal of the data by persons not working for the Company. In addition, the database storing the Company's portal visitor data is protected against unauthorised access via computer networks.

In order to ensure transparency and responsible processing of personal data, we inform you that the Company processes personal data for the following purposes:

• to manage your orders;

• to identify you;

• to create an account for you;

• to ensure the security of the Website;

• to fulfil orders placed by you;

• to provide services, enter into and perform contracts;

• administer our customer database;

• respond to your questions, comments or requests;

• resolve problems with the implementation, provision and use of services;

• contact you in the event of a change in the terms of the services you have purchased;

• send you invoices and other information relating to the services;

• improve the quality of the services;

• for other purposes related to internal administration, such as the processing of data of our employees;

• providing customer service;

• to obtain your opinion about our services;

• to ensure data security and prevent fraud;

• improve the quality of our services;

• publish your feedback and recommendations;

• to exercise our statutory duties or rights;

• to prevent the misuse of our products and/or services;

• send you marketing information.

By submitting your personal data to the Company, you acknowledge and voluntarily consent to the Company's management and processing of your personal data in accordance with this Privacy Policy, applicable laws and regulations and other regulatory requirements.

The Company may provide personal data to data processors who perform certain tasks and services for the Company. None of the suppliers or third parties are authorised by the Company to use your personal data in any other way and are required to take measures to protect your personal data. Personal data may be transferred to the following categories of third parties:

• Intermediaries who process the data in order to enter into and administer contracts with customers and partners;

• information technology companies and individuals who process the data to ensure the development, improvement and maintenance of information systems;

• companies that provide customer messaging, security and other services;

• companies and individuals who keep accounting records;

• companies that maintain joint debtor files or administer debts;

• partners, subsidiaries; 

• other persons with your consent, if such consent is obtained on a case-by-case basis;

• security companies;

• advertising agencies;

• hosting companies and backup storage providers;

• email service providers.

The Company may also disclose your personal data to third parties: 

• Where required by law, court judgments, rulings or orders, and other lawful requests by law enforcement authorities;

• in response to lawful requests from public authorities, and for national security and law enforcement purposes; 

• in connection with the sale, transfer, merger, bankruptcy, restructuring or other reorganisation of a business; 

• to protect our rights, legitimate interests or property or those of third parties; 

• to protect the privacy rights of others.

A cookie is a small text file that a website stores on your computer or mobile device when you visit it. When stored on your device, a cookie ensures the functionality of our website and helps us to recognise you when you visit our website again.

Most browsers save cookies unless you do not accept them or change your browser settings.

To find out more about the cookies we use, please see our cookie policy.

For more information on how to delete cookies, as well as other useful information relating to the use of cookies, please visit http://www.allaboutcookies.org/.

We do not collect special categories of data such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data or data relating to sexual orientation.

Please do not provide us with special categories of data and please contact us using the contact information below if you believe that we may hold such information. We reserve the right to immediately delete any information that we believe may contain special categories of data.

You may find links to third-party websites or applications on this Site, but we are not responsible for the data collected on such sites or their use. Please review the terms and conditions and privacy policies of third party websites and applications before clicking on any links.

Personal data collected by the Company is stored in printed documents and in the Company's information systems. The Company shall not retain your personal data for longer than the purposes of processing or as provided for by law, if a longer retention period is specified therein. 

Personal data is generally kept for as long as you have an active account on our website, as long as reasonable claims may arise from a contractual relationship, or as long as is necessary for the exercise and protection of the legitimate interests of the Company.

If you wish to delete your account and stop the storage of data, you can do so by logging into your account and going to settings > my profile > delete account. You can also delete your account by sending a request to the Company using the contact details below. Please note that deleting your account will also result in the termination of your services. 

Please note that even if we receive a request to delete your data, we may retain some of your data where necessary for tax, legal compliance and audit purposes. 

The Company takes all possible measures to ensure that personal data is processed accurately, fairly and lawfully, and that it is processed only for the purposes specified, in strict compliance with the clear and transparent requirements for processing personal data as set out in the legislation.

Your Personal Data shall be processed responsibly and securely. We implement appropriate technical and organisational measures for data protection, as set out in the legislation, to protect your personal data processed by us against accidental or unlawful destruction, damage, alteration, loss, disclosure or any other unauthorised processing.

The Company's employees who handle personal data are under a written obligation not to disclose to third parties, or to disseminate to any third party, any information obtained in the workplace about the Company's customers and potential customers, including visitors to the Company's website, and any other persons whose information is passed to the Company.

Personal data security measures shall be determined in accordance with the risks involved in the processing of personal data. 

The Company cannot fully guarantee that the functioning of the Company's Website will be uninterrupted or error-free, or that the Company's Website will be fully protected against viruses or other harmful components. 

You are advised that any material that you read, download or otherwise obtain through the Company's website is obtained solely at your own discretion and risk, and that you are solely responsible for any damage caused to you and your computer system.

We urge you not to share with us any sensitive information that is not necessary for the provision of our services.

As a visitor to our Website, you have the right to: 

• to contact the Company to request information about the Company's processing of your personal data, where and how the personal data is collected and how the Company processes it. You can apply by submitting a request for access to the personal data processed in person, by post or by electronic means;

• request the Company to rectify your personal data and/or to suspend the processing of such personal data, except for storage, in the event that, after accessing the personal data, you find that the data is incorrect, incomplete or inaccurate;

• request the Company to erase your personal data where, after consulting your personal data, you establish that the personal data are being processed unlawfully or fraudulently, or where there are other grounds established by law;

• object to the processing of your personal data where the processing is carried out or intended to be carried out for a legitimate interest pursued by the Company or by a third party to whom the personal data are provided. 

• Request that you are not subject to solely automated processing, including profiling;

• to receive, in a structured, commonly used and computer-readable format, the personal data relating to you that you have provided to the Company and to transmit such data to another controller, or to require the Company to transmit such personal data directly to another controller, where technically feasible (the right to data portability).

• Refuse to provide personal data. In this case, you automatically waive your claim regarding the quality of the services provided by the Company, as the requested data may be necessary for the proper provision of the services/goods requested/ordered by the Data Subject. In this case, the Company has the right to refuse to provide services to you if the provision of these services involves the receipt of your personal data.

To exercise your rights or to make a complaint, you can contact the person responsible for the protection of personal data at the Company by e-mail at [email protected] You can also contact the State Data Protection Inspectorate, but we encourage you to contact the Company, as we are always committed to resolving all issues with the visitor.

1) if the request is delivered directly to the Company upon arrival at the Company, you must provide a personal identification document or a copy certified in accordance with the procedure established by the legislation of the Republic of Lithuania; 2) if the request is submitted by post or e-mail, you must provide a copy of the document or a copy of the document. 3) if the request is served through a representative, provide a copy of the personal identification document certified in accordance with the procedure established by the legislation of the Republic of Lithuania, together with a document confirming the representation (or a copy of the power of attorney certified in accordance with the procedure established by the legislation of the Republic of Lithuania).

Upon receipt of your written request, the Company shall provide the requested data in writing (including by electronic means of communication) or shall state the reasons for refusing to comply with such request no later than 30 calendar days from the date of receipt of your request.

The 30-day period may be extended by a further two months if necessary, depending on the complexity and number of requests. The Company will inform the person making the request of such extension within one month of receipt of the request, together with the reasons for the delay. 

Our Policy may be amended to reflect changes in the situation or legal requirements. If the Company updates the Policy, the new version will be posted on the website http://www.cherryteam.lt In the event of material changes to the Policy, we may contact you by sending you an email or otherwise notifying you.

If you have any questions about the information contained in this Privacy Policy, please contact the Company in any way that is convenient for you: 

• Email: [email protected] 

• Tel. +370 635 35553 

• Address: Taikos pr. 18-116, LT-91224 Klaipėda, Lithuania

Viewed: 2023-08-23 20:43:08